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January 11, 2004
A Short-Order Revolutionary
By RUSSELL SHORTO
It starts -- just as your mother told you it should -- with a good
breakfast. Two fried eggs, yolks bouncing brightly. Burly strips of bacon
with alternating strata of red meat and glowing fat. The potatoes are nubby
and brown, the toast thickly wedged, a light crunch followed by a
satisfyingly dense chew. Strong coffee. And milk: don't muddy it in the
coffee; take it straight and unhomogenized, a big cold mouthful, aswirl in
lowing bovine immediacy.
Tod Murphy, the man behind the breakfast, literally and figuratively, sits
in a green vinyl booth in his 60-seat eatery, the Farmers Diner, on North
Main Street in Barre, Vt., and deconstructs my meal. ''The potatoes come
from Will Allen's farm over on the Connecticut River. We get our bread from
a bakery in Northfield, and believe it or not the eggs come from a little
egg farm right in downtown Stowe. Earl and Amy out in Strafford supplied the
milk and butter, or rather their Guernseys did. And the bacon came from
Andrew.'' Andrew is 15 years old, and in his first foray into hog farming he
produced what your correspondent is ready to nominate the finest bacon on
the planet. But we'll get back to Andrew shortly.
Murphy -- who is himself a farmer -- started the Farmers Diner 18 months ago
with a modest-seeming goal: to rely on local ingredients. Since then it has
become something of a cause celebre, to the extent that a Formica-counter
establishment that showcases patty melts and macaroni and cheese can. It is
probably safe to say that it is the only business that both Gourmet and
WorldWatch Institute devoted attention to last year. Such business
innovators as Ben Cohen and Jerry Greenfield of Ben & Jerry's and Paul
Hawken of Smith & Hawken have offered advice. Investors are lined up behind
Murphy, and, incongruously, some are using the F-word -- franchise -- and
talking about taking it regionally, even nationally.
Why the fuss? Because ''local food'' has become almost an oxymoron. In an
era in which 10 companies supply more than half the food and drink sold in
the United States, in which processed and prepackaged are the norm and
hydrogenated oil is practically a national beverage, in which the average
apple, chicken breast or lettuce head travels more than 1,500 miles from
grower to consumer, the Farmers Diner is so old it's radically new. There
has been a rumbling of concerns among some people -- activists, moms -- over
health and environmental issues related to the centralization of food.
Long-distance travel means a push for longer shelf life, through chemical
additives or genetic modification. Massive monocultural enterprises -- vast
expanses of corn, numberless cattle crammed into gargantuan feedlots --
require a heavy reliance on antibiotics and pesticides. The current mad-cow
scare exists only because the food system is so far-flung. But lying beneath
the concerns, surely, is the simple, ineffable yearning for lettuce,
tomatoes and burgers that taste the way they're supposed to.
Upscale restaurants have long showcased select ingredients from area farms.
But in those places, local tomatoes or snap peas appear on the plate
alongside Madagascar trout, oysters from the Sea of Japan or whatever other
delicacies the chef needs to express his creativity. Tod Murphy's diner is
different from the ground up, in prices (cup of chili: $2.75; grilled cheese
sandwich: $3.50) and in philosophy. The diner has a purpose: to support
nearby family farms, or rather to demonstrate the conviction that --
economically, historically, naturally, logically -- food is supposed to be
local, and that it can be again. Its business model is to swim directly
against the globalization current. To that end, being a diner -- an icon of
the American culinary and cultural landscape -- underscores the point:
Remember what we used to be? Remember when taste and tradition mattered?
Real food for regular people.
The Farmers Diner, which Murphy started with $240,000 of capital, stunned
its investors by hitting its break-even point in its first year: about
$1,500 a day in gross sales. ''We're ahead of what we projected,'' Murphy
said, ''and I'm surprised at the number of customers who get it. I thought
most would just think of it as a diner, but they see what we're doing.''
While the place has a philosophy, it lacks dogma. It will never get all of
its food locally. ''It's got to be recognizably a diner,'' Murphy said, and
that means serving things like orange juice and coffee, items that, unless
global warming kicks into high gear, aren't going to come from Vermont's
farms. When he opened the place, he was getting 60 percent of his products
from area farms; it's now at 70 percent, and he says he thinks he will reach
80.
Murphy is 38, wears his hair in a ponytail, has a sleepy expression and
talks in an earnest, hushed, NPR kind of delivery. It's impossible not to be
duped, on first sitting down with him, into thinking you are in for a
laid-back, yoga-and-granola kind of encounter. Twelve hours later, however,
he is still talking, and by then you've realized his personality is in fact
a seamless mix of organic farmer and high-octane businessman. He can go on
forever about the minutiae of franchising. At the same time he'll tell you,
''If you want to know whether a piglet will grow into a nice fat hog, you
measure its father's scrotum.'' The Farmers Diner is a blend of these two
trains of thought, and of Murphy's two experience paths. Farming is in his
blood: he grew up on his family's southeastern Connecticut dairy farm. It
had long since gone out of business, but when he was a kid, his
great-grandmother told him how they used to drive into town on Saturdays and
sell eggs and butter to stores. Later, he and his wife went into
franchising, creating a coffee company. It fizzled, but he learned a lot,
which he's now putting to use.
Chuck Lacy, former president of Ben & Jerry's and now the head of the Barred
Rock Fund, an investment group that supports sustainable agriculture
initiatives, was one of the first people Murphy went to for backing for his
venture. ''I turned him down flat,'' Lacy said. ''I'm a farmer myself, and I
know the reality. The local infrastructure is gone.'' But Murphy's
doggedness paid off. Lacy agreed to make a modest $35,000 investment in the
first restaurant as a trial balloon, and he is now a big booster. ''Tod has
done it,'' he said. ''He's competing with diners that are getting their
chicken cutlets from Sysco or Tyson, that are cheaper, that are shipped from
who-knows-where, processed and pumped with antibiotics. He's forged this
farm network, and he's showing that there's a market out there of people who
think there's nothing like eating a fresh egg, who like knowing where their
food came from.'' As president of Ben & Jerry's, Lacy took it from $50
million in sales to $150 million, and he says he thinks the Farmers Diner is
another food business rooted in Vermont that could catch on nationwide.
But the challenge of recreating his great-grandmother's distribution system
in the global age is difficult almost to the point of absurdity, as Murphy
cheerfully admits. ''When I first went looking for investors, lots of people
liked the idea, but nobody believed it would work,'' he said as the waitress
brought the check. ''And they had good reason to believe we'd never get to
this point. Finish your coffee, and I'll show you why.''
The landscape of this part of northern Vermont is wild: rough hills, pine
trees shrouded in fog on a cold fall day, seething rivers running by white
steepled churches. Tod Murphy has roamed these hills relentlessly the past
couple of years, seeking out suppliers. Americans used to bandy about a
variable but significantly low statistic: 5 percent of the population are
farmers. Or 3 percent, or 6. In stating it, you were bragging that we didn't
have to work the land, that in this brave new era, ingenuity had replaced
grunt effort. In fact, that figure is now below 1 percent, and it represents
the primary challenge to Murphy. It means that to get his business off the
ground, he had to find either holdouts, who had stubbornly refused to take
their grips off the plow, or else others who, like him, have gone back to
the land.
He found both. Will Allen -- a dead ringer for Willie Nelson -- has been an
organic farmer since 1968. He and his wife, Kate Duesterberg, farm a swath
of bottomland alongside the Connecticut River. Both are longtime activists
in the sustainable-agriculture world, and their vegetables are nearly as
legendary as they are. Murphy wanted to get his produce from them, but there
was a catch: they don't deliver because they sell nearly all of their
produce from road stands.
Meanwhile, 25 miles from downtown Barre, Earl Ransom and Amy Huyffer farm a
primeval hilltop of 600 acres, a landscape of cows, hogs, hay and mud. Earl
was born on the farm, but it has been through several incarnations, and the
family started their dairy business only two and a half years ago. No sooner
do we take a seat in their dining room than they begin clunking down
old-fashioned milk bottles, emblazoned with the name Strafford Organic
Creamery. Whole milk. Two percent. Heavy cream. Maple milk: a Vermont
specialty, made by mixing in some maple sugar. ''I'm really proud of my
skim,'' Earl says, pouring a glass, and it actually tastes like milk, not
like the watery skim you buy in cartons. Everything Earl and Amy do is
organic, starting with the grain that their cows eat. And so far it's
working: they're making a bit of money. They sell their product to co-ops
and restaurants and make their own deliveries in a refrigerated truck.
The Farmers Diner gets its milk, butter and ice cream from the couple. The
result is a 16-ounce glass of milk that costs $1.95, as compared with $1.49
at the Friendly's down the road. So far, enough customers have been willing
to pay those modest premiums in exchange for the taste and satisfaction of
the genuine article, to help keep Tod Murphy's dream alive. But if you're
rebuilding local networks, you don't rest at simply carrying out a
transaction between producer and seller; you work the angles. In this case,
Murphy figured out a three-way deal that would get him his vegetables. One
of Will Allen's field hands who lives near the dairy farm drops off the
Farmers Diner vegetable order on his way home, and Earl and Amy's milk truck
in turn brings the produce to the diner along with the milk delivery. ''We
want to support Tod,'' Huyffer said. ''This is a network, and it only works
if we work together.'' Still, the network isn't without its problems. If the
dairy truck breaks down, or if winter weather makes the winding dirt road
from the farm impassable, the diner does without its dairy and vegetables.
Another old-timey vignette played out at the farm of John and Janine Putnam,
who make an award-winning cheese from the milk of their grass-fed Jersey
cows that winds up in the macaroni and cheese at the Farmers Diner. ''Tod
came here looking for a cheese for the diner,'' Janine said, ''and we were
talking about our whey problem.'' Whey is a byproduct of cheese making, for
which there aren't many uses, yet the Putnams hated to waste it. ''We
mentioned that we'd heard some people feed whey to their pigs,'' John said,
''but we didn't have pigs. Tod's eyes lit up.'' Murphy knew that the
Putnams' 15-year-old son, Andrew, was looking for a part-time job. He
suggested that Andrew raise eight hogs on the family farm and guaranteed
that he would buy them. So Andrew did: he fed the piglets and watched them
grow while dreaming of the pair of skis he would buy. ''It wasn't too
hard,'' Andrew said, though he admitted to a slight twinge when Murphy
showed up to take the grown pigs away to make bacon.
So that's Tod Murphy in action: making endless small, back-country deals.
But the difficulties don't stop there. In fact, they've just begun. Stay
with this particular deal a bit longer. Murphy has bought eight hogs from
Andrew Putnam. How does he get from hogs on the farm to bacon on the
breakfast plate?
Just down the road from the Farmers Diner is a small corrugated metal
building. It's tiny inside -- a few modest-size rooms, one hot and smoky,
the others refrigerated and smelling clean, cold and bloody. It's one of the
smallest U.S.D.A.-inspected meat-processing facilities in the country, and
one of the few left that are not controlled by the large food companies.
Pork bellies hang on racks; three employees hack at pink slabs of raw pork
and shove handfuls of it into ham netting. ''The first thing I learned about
trying to source local food is, meat is the issue,'' Murphy said.
''Vegetables are easy. A restaurant that uses locally grown vegetables,
that's nice, but so what? If you're a diner, you need a steady supply of
bacon, sausage and ham. Maybe you can find a small farmer to supply you, but
he doesn't have the facilities for slaughtering. And who's going to smoke
the meat? I couldn't find a processor in the state who wanted to do it. I
didn't see how we'd be able to demonstrate the model without meat
processing. So I bit the bullet and realized I was going to have to do that
myself.''
Murphy rewrote his business plan and rustled up $160,000 more from his
investors, and now he's in the meat-processing business as well. He's not
yet licensed to slaughter -- for that he goes to ''slaughter spots'' at
larger slaughterhouses -- but the five employees cut steaks and chops and
smoke and cure bacon, ham, sausage, turkey, fish and cheese. It's hard work,
made harder still by the need to comply with government regulations geared
toward huge companies. ''You see the challenge, right?'' Murphy asks as we
leave. ''All these food facilities that are so basic to society -- the
creamery, the local butcher -- they're gone. You have to build them
yourself.''
But once you do -- once you have the production, processing and distribution
figured out -- you have the makings of your own little food empire.
In contrast to the hundreds of miles a month Murphy logs staying in touch
with his 35 suppliers and tracking down new farmers to join his network, and
to the mountain of paperwork and endless string of phone calls he juggles to
keep his rural Rube Goldberg device functioning, consider the manager of the
Friendly's just down the road from the Farmers Diner. The menu options
aren't so different between the two places. Yet the entire food order for
Friendly's is handled with a single digital form, which the manager (who
asked not to be named) fills out and sends to the franchise's single
supplier: the company's regional distribution center in central
Massachusetts. ''It takes me about five minutes,'' he says. ''And then the
big Friendly's truck shows up with everything.'' The Friendly's experience
is more or less the norm for restaurant managers today. Tod Murphy's is . .
. unique.
Needless to say, it takes great reservoirs of energy and passion to create
what is in effect the ultimate anti-franchise restaurant. But Murphy's dream
is more complicated still. He wants it both ways: a local diner that's also
a franchise. As it turns out, the retro space in northern Vermont is only
Step 1 in a vaster plan: a mere test kitchen, as it were. That's why it has
gotten the attention of some fairly big money. ''We were interested in the
Farmers Diner because it's socially responsible,'' said Deborah Ciolfi,
president and C.E.O. of Gravestar, a private asset-management company that
has invested in the diner, ''but if it's a one-off, it doesn't have an
impact. We envision hundreds of Farmers Diners in regions around the
country.''
The next phase that Murphy and his backers envision is a ''pod,'' consisting
of four diners and a central food-processing plant where animals from area
farms would be slaughtered and local organic tomatoes would be turned into
vats of salsa or pasta sauce. The greater Boston area seems the most likely
location, since it has some continuing tradition of small-scale farming and
a population that might appreciate what the diners would offer. Then the pod
would be duplicated in other areas. Branding is part of the strategy. The
processing plants would turn out sausage, smoked cheese and tomato sauce
with the Farmers Diner label. You'd have a Farmers Diner on the local strip
alongside Wendy's and Taco Bell. This is Murphy's fully realized dream: ''I
want to blend my great-grandmother's business model with a multiunit one
that relies on economies of scale.''
It's a quirky-sounding combo, but only to the uninitiated. ''You can't
assume small and local means lacking in major league entrepreneurial
energy,'' says Woody Tasch, C.E.O. of Investors' Circle, a venture-capital
group with more than $90 million invested in socially responsible
businesses. ''Some of our members feel that after the last decade, the
emphasis no longer needs to be on growing a business into a billion-dollar
public company in a few years. We need to support projects that will create
long-term value for society.'' Murphy made a pitch to the group, and some of
its members are lining up behind the expansion of the Farmers Diner concept,
the next phase of which will require about $6 million; so far about 50
investors have expressed interest. ''When you find an entrepreneur like Tod
Murphy, you have to try to help him, and see where it goes,'' Tasch said.
''Some investors will want to blow it up into a McDonald's. The trick is to
keep it rooted in the local.''
The real trick may be to find a way to clone Tod Murphy. ''The Farmers Diner
works because Tod is willing to do the incredible amount of legwork and
network-building,'' said Brian Halweil, a WorldWatch Institute researcher
who made a study of the diner last year. ''He's really committed. Plus, it's
a tight-knit community. It remains to be seen if what he's done can be
duplicated elsewhere.''
There's one other challenge: getting people to put up with the limitations
that come with localness. In Vermont in winter, you spell ''vegetable'' with
four letters: r-o-o-t. Sitting down to lunch at the diner, I ordered the
pork tenderloin special. ''The vegetable of the day is beets,'' the waitress
declared, as if throwing down a challenge. ''Any substitute?'' ''Nope!'' she
said cheerily. ''All right,'' I said. ''Beets it is.'' They were O.K. Sort
of.
Russell Shorto is the author of a book about Manhattan's founding, ''The
Island at the Center of the World,'' which will be published in March.
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